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Customer Service

At Old School Labs™, we pride ourselves in the quality of our products and our customer service.

Have a look at the information provided in the list, and if you can’t find what you are looking for, or would like to get in touch for any other reason, just drop us a line using the Contact Page.

Ordering

For your convenience Old School Labs products are available for purchase here on OldSchoolLabs.com as well as on Amazon.com

OldSchoolLabs.com Orders
OldschoolLabs.com is our convenient and secure store, backed with our famed world-class customer service. We can be reached through our Contact Page for any questions about your order - so please don’t hesitate to get in touch. We accept all popular payment options including major credit cards, PayPal, and Amazon payments.

Amazon.com Orders
Amazon.com is one of the most trusted and secure places to shop online, with 24/7 customer support for any ordering or shipping concerns, reachable on 1-866-216-1072. When you order Old School Labs™ through Amazon.com you can choose from many payment options including all major debit and credit cards, and even your checking account. Old School Labs™ does not ask for or handle credit card or otherwise personal financial information.

Returns

OldSchoolLabs.com
We want you to experience all our products, and to keep taking those that fit your goals. This is why our products are backed by our uncompromising 100% Money Back Guarantee and hassle free returns policy. Buy any product, and in the unlikely event you’re not completely satisfied with your order, please contact our Customer Service team and we’ll process your refund promptly.*

We don’t require you to return the product and do not make you jump through hoops to get your money back if our products are not right for you. It’s that simple, and it’s part of our ‘Supplements That Make Sense’ promise.

* The first bottle of each and every product is protected by our hassle-free guarantee. For orders containing multiple bottles of the same product: physical return of the sealed, un-opened bottles is required for a refund.

Amazon.com
When purchasing Old School Labs™ on Amazon.com you are protected by their comprehensive policy and products can be returned within 30 days of receipt of shipment in most cases. To access the “Returns” menu in Amazon, go to “Your Account area” select “Orders” > “More Order Actions”, and click on “Return or Replace Items”.

Shipping

OldSchoolLabs.com
When purchasing from our store we offer a variety of shipping options to suit your needs:

- Free Standard shipping (3-5 days) on all of our products.
- Expedited shipping (1-2 days)
- Priority shipping (Next Day)

Purchasing additional items often gives you free upgraded shipping options. Details of these upgrades will be shown when you checkout.
Please note that orders placed after 5pm Eastern may be processed the next day by local carriers.

Amazon.com
If you are an Amazon Prime subscriber, you will be happy to know that all Old School Labs™ products are Amazon Prime eligible, which means that you can get them with FREE two-day shipping. Overnight and same-day delivery are also available for an added fee. If you are not an Amazon Prime subscriber, shipping is also FREE for any Old School Labs™ orders above $49 delivered by Amazon. All packages are tracked from the time the order ships to the time it gets to your front door.

Expiration

Every bottle and container of Old School Labs™ products is filled with uncompromisingly premium ingredients and comes with an expiry date clearly printed at the bottom.

International

We recently added a limited selection of our products on the Amazon UK store for our customers in the Great Britain.

We have received a lot of interest from other international customers passionate about our products and our brand. We absolutely appreciate and value your business and are in the process of setting up additional international sales options. Please make sure to sign up to our mailing list to be the first to know when international sales become available.