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Customer Service

At Old School Labs™, we pride ourselves in the quality of our products and our customer service.

Have a look at the information provided in the list, and if you can’t find what you are looking for, or would like to get in touch for any other reason, just drop us a line using the Contact Page.

Ordering

Orders are currently exclusively placed on Amazon.com which is one of the most trusted and secure places to shop online, with 24/7 customer support for any ordering or shipping concerns reachable on 1-866-216-1072. When you order Old School Labs™ through Amazon.com you can choose from multiple accepted payment forms including all major debit and credit cards, and even your checking account. Old School Labs™ does not ask for or handle credit card or otherwise personal financial information.

Returns

Buying Old School Labs™ on Amazon.com makes sense because you are protected by their A-Z return policy which is one of the best and most comprehensive return policies in the world of ecommerce. To access the “Returns” menu in Amazon, in the “Your Account area” choose “Orders” > “More Order Actions”, and click on “Return or Replace Items”.

Shipping

If you are an Amazon Prime subscriber, you will be happy to know that all Old School Labs™ products are Amazon Prime eligible, which means that you can get them with FREE two-day shipping. Overnight and same-day delivery are also available for an added fee. If you are not an Amazon Prime subscriber, shipping is also FREE for any Old School Labs™ order above $49 delivered by Amazon. All packages are tracked from the time the order ships to the time it gets to your front door. For International Shipping options please have a look at the International section.

Expiration

Every bottle and container of Old School Labs™ products is filled with uncompromisingly premium ingredients and comes with an expiry date clearly printed at the bottom.

International

We have received a lot of interest from international clients passionate about our products and our brand. We absolutely appreciate and value your business and are in the process of setting up international sales options. Please make sure to sign up to our mailing list to be the first to know when international sales become available.

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